Terms of service

Old Barrel Spice Company – Terms of Service

Last Updated: 4/20/2026

 

1. Acceptance of Terms

Welcome to Old Barrel Spice Company or its affiliates, subsidiaries, and related entities (collectively, “Old Barrel Spice Company,” “Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of www.oldbarrelspices.com and any related websites, mobile experiences, content, functionality, products, and services (collectively, the “Site”).

By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, you must not access or use the Site.

We reserve the right to revise these Terms at any time in our sole discretion. For material changes, we will provide at least thirty (30) days’ advance notice by posting the updated Terms on www.oldbarrelspices.com and sending notice to the email address associated with your account. All other changes are effective immediately upon posting. Your continued use of the Site after the effective date of any revised Terms constitutes your acceptance of those changes. Changes to these Terms shall not apply retroactively to any orders placed prior to the effective date of the revised Terms.

 

2. Eligibility and Legal Capacity

By using the Site, you represent and warrant that:

· You are at least 18 years of age;

· You have the legal capacity to enter into a binding agreement; · Your use of www.oldbarrelspices.com does not violate any applicable law or regulation.

 

3. User Accounts and Security

Certain features of the Site may require registration. You agree to:

· Provide accurate, current, and complete information;

· Maintain and promptly update your information;

· Keep your login credentials secure;

· Accept responsibility for all activities under your account.

You agree to notify Old Barrel Spice Company immediately of any unauthorized use or breach of security.

We reserve the right to suspend or terminate accounts at our sole discretion.

 

4. Permitted Use and Restrictions

You are granted a limited, revocable, non-exclusive, non-transferable license to access and use www.oldbarrelspices.com for personal, non-commercial use only.

You agree not to:

· Use the Site for unlawful purposes;

· Copy, reproduce, or distribute content without authorization;

· Interfere with the Site’s operation;

· Attempt unauthorized access to systems or data;

· Use automated scraping or data extraction tools;

· Engage in harmful or abusive conduct toward the Company or other users.

 

5. Intellectual Property Rights All content on www.oldbarrelspices.com, including trademarks, logos, product designs, text, images, and branding, is owned by Old Barrel Spice Company or its related entities and protected by applicable laws.

No content may be used without prior written consent.

 

6. User-Generated Content

By submitting content to the Site, you grant Old Barrel Spice Company or its related entities a worldwide, perpetual, royalty-free license to use, reproduce, and distribute such content.

You represent that your content does not violate any third-party rights or laws.

 

7. Product Information and Availability We strive to ensure accuracy on www.oldbarrelspices.com, but we do not guarantee that product descriptions, pricing, or availability are error-free or complete.

We reserve the right to modify or discontinue products at any time without notice.

 

8. Orders, Pricing, and Payment All orders placed through www.oldbarrelspices.com are subject to acceptance. We reserve the right to cancel or refuse any order.

Prices are subject to change without notice. Taxes, shipping, and fees will be calculated at checkout.

Payments are processed through third-party providers.

 

9. Shipping, Delivery, and Risk of Loss

Shipping timelines are estimates only. Risk of loss transfers to you once products are delivered to the carrier.

We are not responsible for delays or damages caused by third-party carriers.

 

10. Returns, Refunds, and Exchanges

Our return and refund policy is subject to the following terms:

· If you receive a damaged or defective item, you must report the issue within thirty (30) days of delivery by contacting us with your order number and photographs of the damaged or defective product. Upon verification, we will, at our option, provide a replacement, store credit, or a full refund for the affected item(s);

· We will acknowledge and respond to all return and refund requests within ten (10) business days of receipt;

· Opened food products are not eligible for return or refund due to food safety regulations.

 

11. Promotions, Discounts, and Coupons All promotions on www.oldbarrelspices.com are subject to specific terms and may be modified or canceled at any time.

Improper use of promotions may result in order cancellation.

 

12. Third-Party Links and Services

The Site may include links to third-party websites. Old Barrel Spice Company is not responsible for their content or practices.

Use of third-party services is at your own risk.

 

13. Disclaimer of Warranties THE SITE, INCLUDING www.oldbarrelspices.com, AND ALL PRODUCTS AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OLD BARREL SPICE COMPANY OR ITS RELATED ENTITIES DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

 

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OLD BARREL SPICE COMPANY OR ITS RELATED ENTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR PRODUCTS PURCHASED FROM www.oldbarrelspices.com WITHIN THE PREVIOUS NINETY (90) DAYS.

 

15. Indemnification

You agree to indemnify, defend, and hold harmless Old Barrel Spice Company or its related entities, and their respective officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:

· Your breach of any provision of these Terms;

· Your violation of any applicable law, statute, or regulation; or

· Your infringement or misappropriation of any third-party intellectual property, privacy, or other rights.

Notwithstanding the foregoing, your indemnification obligations under this Section shall not apply to the extent that any claim arises from the Company’s own negligence, willful misconduct, or breach of these Terms.

 

16. Termination We reserve the right to suspend or terminate your access to www.oldbarrelspices.com at any time without notice.

 

17. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict of law principles.

Except as provided in Section 18 (Dispute Resolution and Arbitration), any disputes shall be resolved exclusively in the state or federal courts located within North Carolina.

18. Dispute Resolution and Arbitration

Before initiating any formal dispute proceeding, you agree to first contact us at info@oldbarrelspice.com and attempt to resolve the dispute informally for at least thirty (30) days. If the dispute is not resolved within that period, either party may proceed as set forth below.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Site that is not resolved through informal negotiation shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The arbitration shall be seated in Charlotte, North Carolina. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action and Jury Trial Waiver. YOU AND OLD BARREL SPICE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY. YOU ALSO AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL.

Small Claims Court Exception. Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the jurisdictional limits of such court.

19. Force Majeure

Old Barrel Spice Company shall not be liable for any delay or failure to perform any obligation under these Terms to the extent that such delay or failure is caused by events beyond the Company’s reasonable control, including but not limited to natural disasters, pandemics or epidemics, supply chain disruptions, carrier or shipping delays, acts of government or regulatory authorities, war, terrorism, labor disputes, power failures, or internet or telecommunications outages. In the event of a force majeure occurrence, the Company’s obligations shall be suspended for the duration of the event, and applicable timelines shall be extended accordingly.

 

20. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.

 

21. Entire Agreement

These Terms, together with the Privacy Policy (which governs the collection and use of your personal data) and any other policies posted on www.oldbarrelspices.com, constitute the entire agreement between you and Old Barrel Spice Company or its related entities regarding your use of the Site.

 

22. Contact Information

For questions regarding these Terms, please contact:

Old Barrel Spice Company Website: www.oldbarrelspices.com 2000 South Blvd Ste 520

Charlotte, NC 28203 info@oldbarrelspice.com